Information we receive
We may receive your name, company, email address, phone number, campaign interests, service selections, and any message or files you choose to send. Our hosting and security providers may also process routine technical information such as IP address, browser type, timestamps, and request logs.
How we use information
We use information to respond to inquiries, prepare campaign or consulting recommendations, schedule conversations, provide proposals and payment instructions, deliver services, maintain security, and improve the website and customer experience.
Sharing and service providers
We do not sell personal information. Information may be shared only with service providers needed to operate the business or fulfill a requested service, such as website hosting, CRM, scheduling, email, payment, analytics, and advertising-technology providers. Those providers handle information under their own terms and privacy practices.
Payments
Payment details are entered on the secure checkout page of the applicable payment provider. SafeArbor does not ask customers to submit card numbers through ordinary website contact forms or email.
Retention and choices
We retain business records for as long as reasonably necessary for the inquiry, engagement, legal obligations, security, and recordkeeping. You may request access, correction, or deletion by contacting us. Some records may be retained when required by law or legitimate business obligations.
Security and updates
We use reasonable administrative and technical safeguards, but no internet service can promise absolute security. We may update this policy as services or legal requirements change. The effective date above identifies the current version.